Email & SMS retention for ecommerce brands

Retention is the profit layer
on the traffic you already pay for.

Your ads earn the click. Email and SMS earn the purchase, then the next one, then the fifth. I build the system that turns one-time buyers into repeat revenue, so the money you spend on traffic stops leaking out the back.

$2.6M+ in email and SMS revenue built for ecommerce brands

$1.58M

Email revenue built for a furniture retailer, from a list stuck in spam

$1M+

Email and SMS for a national equipment retailer in 18 months

$670K

Revenue that kept coming in after I handed those accounts off

Ad spend grows. Revenue stalls.

Most brands pour everything into acquisition and treat email as an afterthought. So every month starts from zero, chasing new buyers while the people who already trust you go quiet. Your list is the most profitable audience you have. For most brands, it is barely working.

Get your free retention audit

How it works: build, then release.

I build the system once, fast. Then it runs. For my clients, 70 to 82% of email revenue comes from automations working quietly in the background while they focus on the store.

Build first, then the retainer. Want to take it in-house after? Do the Build and release it. Either way, you own the asset.

The Build

$10,000 · one-time

  • Full email and SMS audit, with a revenue-gap teardown
  • List cleaning and deliverability, so you land in the inbox, not spam
  • Core flows built or optimized: Welcome, Abandoned Cart, Browse Abandonment, Post-Purchase, across email and SMS
  • Lead-capture popup to grow the list
  • Delivered in 30 days. Flows are typically live by week 2.

The Retainer

$2,500 / month

  • 4 to 12 campaigns a month, calendar planned together
  • Ongoing flow optimization
  • Monthly reporting on what is working
  • The system gets fed and sharpened every month

This is not the cheapest option, and it is not meant to be. If you want cheap, it is out there. This is for brands that treat email like the revenue channel it is.

My guarantee

A 10% lift in email and SMS revenue within 90 days, measured in Klaviyo, or I keep working for free until I hit it. Want the cleanest possible read? I will run a holdout test and measure the true revenue email adds on top of everything else you are already doing.

Real stores. Real revenue.

How I have turned neglected email lists into consistent, scalable revenue.

$1.58M

attributed email revenue

+$453K

after handoff

Took a furniture retailer stuck in the spam folder and rebuilt email from zero into a $1.58M channel over two years. The flows kept generating revenue long after I handed it off.

View case study
$479K

email-attributed revenue

37.4%

of total store revenue

Made email the number one revenue channel, generating $479K and more than a third of total store revenue through flows, segmentation, and consistent campaigns.

View case study
70.7%

browse abandonment conversion

47.6%

average open rate

Built a browse abandonment flow converting at nearly 3x the industry benchmark, while holding above-average open rates on every send.

View case study
Hillel Berg

Meet Hillel

I found retention marketing before I had a name for it. At GreenSmoke, I noticed the people who already owned a starter kit did not want another one. They wanted the refill. So I led with that, and we did $80K in a single day, beating the old record. I spent 7 years running email there, with the channel driving around $600K a month. I have been selling the next purchase to the customer you already have ever since. Today I build that same system for ecommerce brands: the email and SMS that turns one-time buyers into repeat revenue. No team to hide behind. You work with me.

What clients say

Hillel doesn't treat email like send and hope. He builds real systems: segmentation, flows, deliverability, and testing. He looks at the data and improves what actually matters. Any company serious about email marketing will be in incredible hands with him.
Eric Landa
Eric Landa
Director of Ecommerce, Culinary Depot
When Hillel stepped in, our email program had serious issues: deliverability problems, inconsistent performance, and no real structure. He quickly diagnosed the problems, fixed the foundation, and helped us scale with smarter flows and segmentation. The difference in both performance and organization was noticeable.
Eliyahu Schuman
Eliyahu Schuman
Head of Global Marketing & Sales, Extal Ltd.
If you need a true email marketing expert, Hillel is your guy. He can build advanced templates, automate lifecycle journeys, handle deliverability, and solve problems fast. What stands out most is how quickly he learns, how deeply he cares, and how fully he takes ownership of the work.
Tomer Maor
Tomer Maor
SMS & Email Marketing

Brands I've worked with.

Price BustersGili's GoodiesVilla BagalilTheoreonProvation LifeOurCrowdModestIQMitzchaiKosher TravelersIsrael Real Estate WeeklyBeinstockAzrieliAish

Is this you?

This is for you if:

  • You run an established ecommerce brand with real traffic
  • You have a list you have under-used
  • You want repeat revenue, not just new customers
  • You will give me the keys to build it right

This is not for you if:

  • You are pre-launch or running a store as a hobby
  • You have little to no traffic yet
  • You are shopping for the cheapest option

Get a free 30-minute retention audit

I will review your current email and SMS, show you exactly where revenue is leaking, and map out your highest-ROI next moves. No pitch. No pressure. Just useful.

  • No credit card
  • No obligation
  • Actionable takeaways
Book my audit
Hillel Berg You'll work directly with me.

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